• X
X
Write a review X
Home Return and Exchange Policy

Return and Exchange Policy

  • Category Policy
  • Beauty Care Non-returnable
  • Clothing Returnable / Replaceable
  • Bags and Wallet Returnable / Replaceable
  • Jewellery Replaceable
  • Accessories Returnable / Replaceable
  • Grooming (Excluding Electronic Products) Non-returnable
  • Home Décor Non-returnable
  • Home Appliances Replaceable
  • Kitchen and Dining (Excluding Electronics) Returnable / Replaceable
  • Lighting Returnable / Replaceable
  • Tools and Hardware Non-returnable
  • Home Safety (Excluding Electronics) Non-returnable
  • Cleaning and Toiletries Replaceable
  • Audio/video Replaceable
  • Mobiles Replaceable
  • Computer Accessories Replaceable
  • Mobile and Tablet Accessories Replaceable
  • Camera and Accessories Replaceable
  • Gaming Replaceable
  • Laptop Replaceable
  • Exciting Electronics Replaceable
  • Desktop Replaceable
  • Calculator Replaceable
  • Babycare Non-returnable
  • Kids Footwear Returnable / Replaceable
  • Toys Returnable / Replaceable
  • Outdoor Sports Returnable / Replaceable
  • Fitness (Excluding Electronics) Non-returnable
  • Healthcare (Excluding Electronics) Non-returnable
  • Rider’s Accessories Returnable / Replaceable
  • Accessories Returnable / Replaceable
  • Autocare Non-returnable
  • Wheels, Tyres and Tubes Replaceable
  • Musical Instruments (Excluding Electronics) Replaceable
  • Mind Body and Soul Non-returnable
  • Celebration (Excluding Party Accessories) Non-returnable / Replaceable
  • Holiday Packages Non-returnable
  • Adventure Sports Non-returnable
  • Cutlery Replaceable
  • Groceries Non-returnable
  • Dog Supplies Non-returnable

Returns and Exchange Policy Terms and Conditions

  • We only accept returns/replacements in their original packaging, with the tags still attached and unused conditions.
  • In case of the item being defective, not as described, missing accessories, size mismatch or wrong delivery, we will provide free returns and replacements.
  • In cases where you are dissatisfied with the product you receive, a reprocessing fee equivalent to the delivery amount will be applicable on the product amount (for refund). For exchanges, additional delivery charges apply.
  • Refunds will only be possible through online banking. In other cases, you can either opt for anexchange or drop by our office at Tripureshwor to get the refund.