Celebration (Excluding Party Accessories) Non-returnable / Replaceable
Holiday Packages Non-returnable
Adventure Sports Non-returnable
Dog Supplies Non-returnable
Returns and Exchange Policy Terms and Conditions
We only accept returns/replacements in their original packaging, with the tags still attached and unused conditions.
In case of the item being defective, not as described, missing accessories, size mismatch or wrong delivery, we will provide free returns and replacements.
In cases where you are dissatisfied with the product you receive, a reprocessing fee equivalent to the delivery amount will be applicable on the product amount (for refund). For exchanges, additional delivery charges apply.
Refunds will only be possible through online banking. In other cases, you can either opt for anexchange or drop by our office at Tripureshwor to get the refund.